His high-fives may have been awkward, but it would be wrong to suggest that they lost Mr Tan Kin Lian the election.
Disclaimer: While I did not vote for Mr Tan Kin Lian, I respected the way he qualified for and conducted his presidential campaign. As with articles on my blog, these are personal opinions and I do not in any way assert that they are concrete truth.
The way he ended his Nomination Day speech was nothing short of awkward – he shouted “High five!” as he gave the gesture to every person in the supporters beside him on the rostrum – but to suggest that Mr Tan Kin Lian’s extremely poor showing in the recent Presidential Election was due to the high-fives that he gave to his supporters cannot be further from the truth. But this reason, as well as his “excessive blinking” while he was giving his speeches during the elections, were the main reasons that were given out of approximately a thousand responses on his blog on his defeat.
Throughout the hustings, Mr Tan repeatedly trumpeted the use of “the wisdom of crowds” – a term coined from James Surowiecki’s book of the same name – and even suggested that every idea he had come up with for his campaign had been derived, in one form or another, by the “people”. In an attempt to define who those “people” are, Mr Tan said they were just “ordinary people” on the street.
But the ordinary person is, well, ordinary. The ordinary Singaporean cared little about politics until, perhaps, in April 2011, when the General Elections came knocking. These are people who may not necessarily be equipped with sufficient information and knowledge to provide a proper review of the Mr Tan’s presidential campaign; in my humble opinion, the answers that were provided were certainly were not just shallow, but certainly incorrect.
If anything, it is the entire concept of the “voice of the people” that tripped Mr Tan’s campaign over. In a campaign where his rivals Dr Tony Tan, Dr Tan Cheng Bock and Mr Tan Jee Say had more or less definite positions as conservative, moderate, and liberal respectively, Mr Tan Kin Lian found himself wanting in trying to encompass the people’s moods and preferences. The problem with this idea, even though it sounds entirely noble and perhaps intuitively workable on paper is that the electorate needs to have a basic idea what he is getting into should the candidate get into office. Without a defined position on the political spectrum, this basic idea would not even be available for the electorate to consider; it would have been extremely difficult for any voter to want to choose him.
Mr Tan also said in the Face to Face debate organised by The Online Citizen that the five values that he adopted for the campaign – honesty, fairness, a positive attitude, courage, and public service – were selected from yet another survey. These were the values, he said, that were selected out of a “list” of values. One is left scratching his head by now: what exactly, then, does Mr Tan actually have a stand on?
The interesting point he then made is that he feels that his personal values were not important towards the presidential role, a point that perhaps alienated him from the rest of the population. It may well be fine to the populace that you have a confrontational character, or even a government-leaning character; at least the individual, depending on his leanings, will know who to give his support. But it is a lot more difficult to support a president whose character appears rather ambiguous – this lack of clarity on his character will surely have lost Mr Tan some votes.
Mr Tan, like a heartbroken man after a break-up, was searching for answers after his poor election showing. But the opinions that the people have provided him is only a surface interpretation of what truly went wrong in his campaign; it must surely be, literally, more than meets the eye: not mere high-fives and excessive blinking.
The feedback that Mr Tan received – he said he received almost a thousand responses in eight hours – only serves to demonstrate that the wisdom of the crowd can only be tapped on in a particular manner. An informal, open-ended survey like the one employed by Mr Tan already has two crucial flaws: first, it is open to influence by other comments (“Yes, I agree with John Tan who said…”); second, the sample of respondents were self-selected and prone to bias. The voices, then, that he is trying to aggregate might not merely be misrepresenting what the rest of the population thinks, but it could simply be incorrect.
Crowdsourcing, a concept based on the wisdom of crowds, employs the use of technology to tap on the crowd to make decisions. But successful crowdsourcing ideas have not depended on the crowd to make complicated, open-ended, and qualitative answers to questions; the key is to ask the crowd a simple, yes/no question, or just a quantitative question. “The people”, in short, are not able to handle complexity and ambiguity.
Mr Tan campaigned on the premise that he would a voice of “the people”; but judging from the results of his election, he might well have been better suited listening to a group of experts rather than attempting to make use of a rather flawed method in aggregating the opinions of a rather misinformed lay people.

